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Use of Messages by an underaged child

There is no age limit for using Messages. Individuals under the age of 18 can start to use Messages themselves if they have personal tokens for strong identification, such as banking codes or a mobile certificate.

A guardian can also act on behalf of their underaged child. In order for you to be able to use Messages on behalf of your underaged child, you must be the child’s legal guardian in the Population Information System.

In some cases a person may not be able to act on behalf of a child.

Follow the steps below when activating Messages on behalf of an under-age child:

  1. Log in to using your own personal identification device. The Identification button is on the Messages page and in the top right corner of each page. You can find additional information on identification on the How to identify yourself in an e-service page.
  2. Go to the Messages page, if you are not logged in directly.
  3. You may act on behalf of your underaged child by pressing the "Act on behalf of another party" button and by selecting the option "I am acting on behalf of another person"
  4. Select the child on whose behalf you wish to act. After making the selection, return to the messages view and you will see that you are now acting on behalf of another person.
  5. To begin using Messages click on the "Activate Messages" button and fill in the information requested on the page that opens. Set your child's email address as the notification email address.
  6. A confirmation email will be sent to the email address you entered in the previous section. Your child must open the email and click the link in it, after which your child will be able to use Messages.

Please note that your child must accept the confirmation message you have sent to the email so that the Messages can be activated. The link to the confirmation message will expire in 24 hours.

Detailed instructions for activating Messages.

Read more about this on the Acting on behalf of an underaged child page.

Updated: 22/1/2024