You can activate Suomi.fi Messages for your company, association or other organisation with a Finnish Business ID. Suomi.fi Messages is an electronic mailbox where you can receive official messages such as decisions, requests for additional information, invoices and other documents. However, not all authorities using Suomi.fi Messages send messages to companies or associations through the service.
You can also send messages and attachments from your organisation’s electronic mailbox to those organisations that allow incoming messages. You can learn more about how to use Suomi.fi Messages under the section Using Suomi.fi Messages.
Suomi.fi Messages for a company or an association can be used by:
persons who are signatories for the company or association, and have the right to represent it alone
persons who have been authorised by the company’s or association’s signatory using Suomi.fi e-Authorisations to represent the company or association.
The assignee should always log into e-services using a personal Finnish identification token, i.e. as themselves. If the assignee has the right to act on behalf of a company or organisation, they should choose the company on whose behalf they wish to act after identification.
Other than that, using Messages is the same as when acting as yourself. Please note that when using the Suomi.fi mobile application, you may only act on behalf of a company if you are a signatory entered in the company's trade register and you have the right to represent the company alone.
Acting on behalf of a company or association with an e-authorisation
The representative of a company may grant another person a mandate, i.e. the right to act on behalf of the company in Suomi.fi Messages. An e-authorisation can be described as an electronic power of attorney the details of which are entered into the national authorisation register. An authorisation cannot be limited to e.g. messages from a specific sender; the assignee can always see the entire contents of the mailbox.
The assignee can use Suomi.fi Messages according to the scope of the mandate granted in the following matters:
Management of electronic communications
The assignee may consent to the electronic transfer of messages, manage message settings, delete messages and read and send electronic messages on behalf of the assignor.
Reading and sending electronic messages
The assignee can read and send electronic messages on behalf of the assignor.
Reading electronic messages
The assignee may read electronic messages on behalf of the assignor.
Before you can activate Suomi.fi Messages for your company, you must identify yourself in the service. After this, you can act on behalf of your company and can activate Suomi.fi Messages.
Do as follows:
Log in to Suomi.fi using your own personal identification device. The Identification button is on the Messages page and in the top right corner of each Suomi.fi page. You can also download the Suomi.fi mobile application. You can find additional information on identification on the How to identify yourself in an e-service page.
Go to act on behalf of a company or organisation.
On the list, select the company on whose behalf you wish to act.
Go to the Messages page, if you are not logged in directly.
To begin using Suomi.fi Messages click on the "Activate Suomi.fi Messages for a company" button and fill in the information requested on the page that opens.
A verification email will be sent to the email address you entered in the previous section. To verify the company's email address, go to the Suomi.fi Web Service and enter the six-digit verification code you received in the message.
Note that the verification code is valid for one hour. If you do not make the verification by the deadline, start the Suomi.fi Messages activation again for the company. Suomi.fi Messages cannot be activated without verifying the email address.
A company or association’s mailbox can have several additional email addresses for notifications about new and unread messages. However, a person acting on behalf of a company or association can add only one email address. Follow these instructions if you want to add an email address for notifications to a company or association’s mailbox:
Do the following if you want to add an additional email address to your company's electronic mailbox:
Log in to Suomi.fi using your own personal identification device. The Identification button is on the Messages page and in the top right corner of each Suomi.fi page.
Go to acting on behalf of a company.
On the list, select the company on whose behalf you wish to act.
Go to settings You can find it: a. In the Suomi.fi online service on a mobile device: Select Settings from the blue menu at the top of the Inbox. b. In the Suomi.fi online service on a computer: Select Settings from the menu on the left.
Under Notifications to your email address, select Add email address to add your own email address to the company’s mailbox.
The email address will become active only after you have confirmed it using the code we send you. For detailed instructions on changing and confirming an email address, see the Suomi.fi Messages instructions on Email and push notifications.
Please note:
You will receive an email notification when your email address has been removed from the company or association’s details.
Once an email address has been confirmed, it will not be automatically removed from the company or association’s mailbox, even if the person’s right to act on behalf of the company or association ends. You can also remove email addresses added by other people from the company or association’s mailbox.
If the people handling the company’s or association’s affairs change, it is a good idea to check that any authorisations granted in Suomi.fi e-Authorisations and email addresses added for notifications in Suomi.fi Messages have been removed.