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Do you need help using Suomi.fi Messages?

Each authority is responsible for the messages it has sent. If you have questions about a message or its content, please contact the authority that sent the message.

If you need help using Suomi.fi Messages, contact Advisory service on Suomi.fi services by phone on 0295 000 (Monday to Friday, 9-15). Please note that the advisory service cannot see which authority sent you a message or what the message contains.

Many providers of general digital support can also help with common questions about using the service, such as how to start using Suomi.fi Messages or how to stop using it.
They can also give advice on how to use your own smart devices.

You can find providers of general digital support, for example, here:


Updated: 22/12/2025

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