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How to identify yourself in an e-service

When you want to log into an e-service, first go to the website of the service that you want to use. Never start identification from an address that has been saved in bookmarks or in the browser history. On the Online scams page, you will find more detailed instructions on what you should take into account when you use services online.

How to log into the service

When you want to log into the e-service, follow these steps: 

  1. To start identification, click the identification or login button in the service.
  2. Select the identification method according to what identification token you are using.
  3. Follow the instructions for the identification method you selected. 

If you use an identification token of another European country or the Finnish Authenticator application, the identification method may be available for you to select but you can use the e-service only if the e-service in question has allowed service use for foreigners. Check from the instructions of the service you need whether you can use the service with the transaction ID for foreigners.

If the identification fails, first check whether an answer is available on the Help with problem situations page.

To stop the identification process, use the Cancel button. Never use the Back button in your browser to go back.

Updated: 1/11/2022

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