Invalidating mandates if you are unable to use electronic services
If a person aged over 18 cannot use electronic services or identify themselves in them, the mandates they have granted can be invalidated in three different ways.
Note that if the person can use electronic services, they can invalidate mandates independently in Suomi.fi e-Authorizations. See instructions for invalidating mandates
Prepare an invalidation application with your assistant on the Authorisation with an application page.
Do the following:
- Fill in the application together. If your assistant identifies themselves in Suomi.fi to prepare the application, the assistant can follow the application process.
- Sign the application printout.
- Your assistant will submit the application and any appendices to it for processing.
- Prepare to prove your identity according to the instructions you receive when preparing your application.
You and your assistant will be notified by post once the mandates have been invalidated.
Prepare an invalidation application by yourself on the Authorisation with an application page.
Follow these steps if you are able to print out the application:
- Fill in the application.
- Print out the application and sign the document.
- Put the application and any appendices to it in a single envelope and bring or post the documents to the Digital and Population Data Services Agency. You will receive detailed instructions when preparing the application.
- Prepare to prove your identity according to the instructions you receive when preparing your application.
Follow these steps if you cannot print out the application:
- Fill in the application. After completing the application, you can exit the application page because a draft of the document is saved in the system.
- Book an appointment at a service location of the Digital and Population Data Services Agency.
- Sign the application printed out by the official.
- Prepare to prove your identity according to the instructions you receive when preparing your application.
Making an appointment at the Digital and Population Data Services AgencyOpens in a new window.
You will be notified by post once the mandates have been registered.
If you are unable to prepare an invalidation application independently, book an appointment at a service location of the Digital and Population Data Services Agency.
- Making an appointment at the Digital and Population Data Services AgencyOpens in a new window.
- Details of the Digital and Population Data Services Agency’s service locationsOpens in a new window.
Do the following:
- Find the official name and personal identity code of the assignee that you no longer want to act on your behalf.
- Bring to the service location your Finnish passport or personal identity card (valid or expired) or a valid foreigner’s identity card issued by the Finnish police. If you do not have a valid Finnish passport or personal identity card, bring with you any other photo identity card and prepare to answer the official’s questions.
- The official will help you in the preparation of the application.
- Sign the application at the service location.
The official will append to the application a copy of your personal identity card and will forward the application for processing. You will be notified by post once the mandates have been registered.
If you still have questions, call Public Service Info.