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Acting on behalf of the company in Suomi.fi Messages

The representative of a company may grant another person a mandate, i.e. the right to act on behalf of the company in Suomi.fi Messages. An e-authorisation can be described as an electronic power of attorney the details of which are entered into the national authorisation register.

The assignee can use Suomi.fi Messages according to the scope of the mandate granted in the following matters:

Management of electronic communications

  • The assignee may consent to the electronic transfer of messages, manage message settings, delete messages and read and send electronic messages on behalf of the assignor.
  • If you wish to consent to the electronic transfer of messages on behalf of a company, follow the instructions on the Activate Messages for a company pageOpens in a new window..

Reading and sending electronic messages

  • The assignee can read and send electronic messages on behalf of the assignor.

Reading electronic messages

  • The assignee may read electronic messages on behalf of the assignor.

The assignee should always log into e-services using a personal identifier, i.e. as themselves. If the assignee has the right to act on behalf of a company, they should choose the company on whose behalf they wish to act after identification. After they have made the choice, the rights will be checked with Suomi.fi e-Authorizations.

Other than that, using Messages is the same as when acting as yourself. Please note that when using the  Suomi.fi mobile application, you may only act on behalf of a company if  you are a signatory entered in the company's trade register and you have the right to represent the company alone.

Read more about granting mandates as an organisation.


Updated: 2/2/2024