Where can I see received mandates?

After selecting Personal mandates as the service role, you can see all those from whom you have received mandates On the Received mandates page. When you click on the name of the assignor, you will see all the mandates received from them.

If there is a large number received mandates, you can

search for mandates that you have received from a specific person, company or organisation by the name, part of name or identifier of the assignor
search for mandates received with certain mandate themes or with certain specifier
limit the list based on the duration of the mandates.

Valid: The assignee can act on behalf of the assignor.

Not valid yet: The assignee can act on behalf of the assignor from the start date of the mandate.

Invalid: The assignee cannot act on behalf of the assignor because some of the details of the mandate have changed. Invalidate the invalid mandate and request a new mandate if necessary.

The mandate theme is not in use: The assignee may no longer be able to act on behalf of the assignor because the mandate theme used in the mandate is no longer used for new mandates. Check whether the mandate theme that is no longer in use can be used for acting on behalf of someone in the e-service you need. Request a new mandate if necessary.

Expired: The mandate has expired, and you can no longer act on the basis of the mandate.

Updated: 26/2/2024