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Stop using messages

You can stop using Messages, i.e. cancel messages sent electronically by changing the delivery method to paper mail in the settings.

After stopping the use of Messages 

  • you can will only be able to view the messages that have already been sent to you electronically but you will no longer receive any new messages in Messages. 
  • you cannot answer messages or send new messages organisations using the service.

If you do not have electronic means for identification, contact Public Service Info for more detailed instructions on how to delete Messages. Deleting Messages requires strong identification to ensure your identity.

If you remove the app from your mobile device, the service will not be discontinued or deactivated. You can download the application again at any time and use the service as before.

Updated: 21/11/2022