Resolving consumer problems, services

Consumer Advisory Service provides information on consumer rights, and mediation assistance in disputes between consumers and businesses.

You can tip off the Consumer Ombudsman about improper marketing or unfair terms of agreement.

The Complaint Assistant helps you draw up a written complaint to the trader.

The European Consumer Centre Finland (ECCF) assists consumers in problem situations related to cross-border trade.

A person whose personal data is collected in a city register when he or she uses the services of the city can request access to their own data...

A person whose personal data is collected in a city register when he or she uses the services of the city can demand a rectification of his/her own...