Another organisation or a private person (assignor) may grant a mandate for transactions to the organization (assignee). Only persons who have been granted the mandate to represent in Suomi.fi e-Authorizations can use the mandates granted by another company, association, other organisation or private person.
Example:
- First, a company gives an accounting firm a mandate for transactions in tax matters.
- The accounting firm then gives an individual accountant a mandate to represent, giving them the right to manage the tax matters of the company that granted the mandate for transactions.
Persons granted a mandate to represent will identify themselves in the e-service using their personal identification tokens. After that, they can choose the company, organisation or the person on whose behalf they are acting.
An organisation may also grant an employee a mandate, which is of a type representative’s right to grant a mandate. With this mandate, the employee can give other employees mandates, which are of a type mandate to represent, and request mandates for transactions from customers.
Example:
- An accounting firm gives its chief financial officer a representative’s right to grant a mandate in mandate themes related to tax matters.
- The chief financial officer gives the firm’s payroll staff a mandate to represent for the purpose of managing the customers' tax matters.
If there are problems with acting on behalf of the customer, check that:
- the person using the service has a valid mandate to represent
- the mandate has been granted for the mandate themes used in the e-service in question.
Agent companies that are not operating normally cannot act on behalf of their customers with a Suomi.fi e-Authorization.
Note that those who have been entered in the Trade Register, the Business Information System or the Finnish Register of Associations with a right to represent alone need a mandate that is of a type mandate to represent if they need to act on behalf of a customer.