To get the best help for your situation, first answer the questions on the guide's start page.
To get the best help for your situation, first answer the questions on the guide's start page.
If someone is threatening to release your data:
If your online bank ID or access code list has been revealed to an unwanted party, contact your bank immediately. Your bank has a cancellation service that you can call.
By acting swiftly you may be able to prevent any financial damage from occurring. Once you have notified your bank, you will no longer be held accountable for any money that is taken from your account.
If your debit or credit card information ends up in the wrong hands, immediately request your bank to cancel your card. Your bank has a cancellation service that you can call.
By acting swiftly, you may be able to prevent any financial damage from occurring. Once you have notified your bank, you will no longer be held accountable for any unauthorised use of your debit or credit card.
If your ID card or passport has ended up in the wrong hands, report your card or passport as lost.
If your personal data ends up in the wrong hands, it can be used to make purchases on your behalf. Keep an eye on your accounts and invoices.
If your information has been misused or viewed without justified reasons, you must immediately notify the organisation that hosts the service where the misuse took place.
Collect evidence:
The police will need this information in its criminal investigation.
At the very least, change your email password. Also consider changing the passwords of other online services you use, if possible. If, contrary to recommendations, you use the same password for several different online services, change your passwords to unique passwords for each service.
Verify also that your email or other account recovery settings have not been changed.
For example, if you have been subjected to fraud, a data breach or blackmail
If money has been taken from your accounts or your health or your life is threatened, report the crime immediately to your nearest police department. In other cases, you can file a police report in the police e-services.