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Suomi.fi
Frequently asked questions about Suomi.fi Messages | What should I do if I can no longer continue to use Suomi.fi Messages?
Suomi.fi
Instruction
Suomi.fi Messages
You can deactivate Suomi.fi Messages in the settings of your inbox. For more detailed instructions, see Stop using Suomi.fi...
Suomi.fi
Frequently asked questions about Suomi.fi Messages | Why does the Digital and Population Data Services Agency produce Suomi.fi Messages?
Suomi.fi
Instruction
Suomi.fi Messages
The Act on Common Administrative E-Service Support Services (Support Services Act 571/2016) contains provisions on the production...
Suomi.fi
Frequently asked questions about Suomi.fi Messages | What are the legal provisions on the functionalities of Suomi.fi Messages?
Suomi.fi
Instruction
Suomi.fi Messages
Functionalities of Suomi.fi Messages are based on legislation. Suomi.fi Messages is a messaging service referred to in the...
Suomi.fi
Frequently asked questions about Suomi.fi Messages | Which authorities are required to use the service?
Suomi.fi
Instruction
Suomi.fi Messages
Under the act on common administrative electronic support services for public service users (Support Services Act, 571/2016),...
Suomi.fi
Activating Suomi.fi Messages | Activating Suomi.fi Messages if you are under 18 or under guardianship or have a confirmed continuing power of attorney
Suomi.fi
Instruction
Suomi.fi Messages
You start the activation of Suomi.fi Messages by identifying with your online banking codes or mobile ID. Find the Identification...
Suomi.fi
Activating Suomi.fi Messages | What if I don't have an email address?
Suomi.fi
Instruction
Suomi.fi Messages
You can activate Suomi.fi Messages without an email address. When you are asked to provide an email address, scroll down the page until you find the option “What if I don...
Suomi.fi
Reading messages | What should I do if I cannot open the attachment despite following the instructions?
Suomi.fi
Instruction
Suomi.fi Messages
If you cannot open the attachment on any device, you can contact the sender of the message and ask them to resend the file...
Suomi.fi
Reading messages | I've received a notification of a new message – why can't I find any new messages in my Inbox?
Suomi.fi
Instruction
Suomi.fi Messages
You may have received a notification of an unread message. The system will send you a reminder of an unread message if selected...
Suomi.fi
Reading messages | Why can’t I reply to a message I have received?
Suomi.fi
Instruction
Suomi.fi Messages
The sending authority can choose whether to allow replies in Suomi.fi Messages. If you have questions about a message you...
Suomi.fi
Reading messages | Why do I have to confirm receiving a message?
Suomi.fi
Instruction
Suomi.fi Messages
The sender may send the messages as requiring a confirmation of receipt, i.e. as a verifiable service. Messages like this...
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