The guide helps to understand what needs to be done before the pension starts, what kind of information is transferred between the different parties and when the citizen must take action themselves.
On 11 March 2026, Parliament passed a bill for legislative amendments that will cause public authorities to primarily send digital messages to people who already use their digital services.
On 11 March 2026, the Parliament approved legislative amendments that will allow primarily electronic official mail for citizens who use digital services.
The Personal Data page of the Suomi.fi web service will be down from 8:00 am to 10:00 am. The downtime only applies to reporting personal data to the Population Information System.
In 2026, mail from public authorities in Finland will primarily be electronic. In April 2026, the Digital and Population Data Services Agency will organise webinars for citizens on the topic.
In some messages received in Suomi.fi Messages, an additional notice was displayed the following notice “NOTE! External sender. Do not open links or attachments unless you recognize the sender.”
At the moment, not all users are able to act on behalf of a company in the Suomi.fi mobile app. Received messages can be read via the Suomi.fi Web Service .
The number of Suomi.fi Messages users has increased by more than 800 000 users in two weeks. At the moment, 3.5 million people already use Suomi.fi Messages.