Updated 16 February 2026
The Digital and Population Data Services Agency warns of scam messages sent in the name of Suomi.fi. There are several different types of scam messages that are sent by e-mail, text messages or Whatsapp messages. Many messages are now circulating claiming to be from Suomi.fi.
A notification of a new message will be sent to your email when a you have received a new message to Suomi.fi messages. These email notifications never contain a link that the recipient is asked to click or authenticate.
Suomi.fi will never send messages via Whatsapp or SMS.
Examples of different types of scam messages:
- Suomi.fi Messages are being sent in the name of the Finnish Tax Administration, asking the recipient to log in through a link in the message.
- In extortion messages sent in the name of Traficom or the police, the recipient is threatened with an alleged crime and legal consequences. According to the message, these consequences can be avoided by replying within the given deadline.
- An email notification informs the recipient about an unread message in Suomi.fi Messages. The sender is stated to be the Police. The message urges the recipient to click a link that appears to lead to Suomi.fi Messages. However, the link directs the user to a phishing website that resembles Suomi.fi e-Identification. On the phishing site, the identification options for certificate card and mobile certificate are missing.
- In the name of Suomi.fi e-Identification (Suomi.fi-tunnistus), various email messages are sent in Finnish. These messages may inform the recipient about, for example, a new message, an account restriction, or a security notice. The message includes a link to open the message or to log in.
- My Suomi notification of new messages from the Tax Administration or other authorities. The message will contain a link to authentication.
- The Whatsapp message using Suomifis name asks the user to click on the link in the message.
- The text message (SMS) claims that there is a notification for example from the police in Suomi.fi Messages.
- The message sent in the name of Suomi.fi asks the user to update their Suomi.fi account via the link in the email.
- The scam messages using the name or image of suomi.fin are circulating in the names of several operators, including Osuuspankki, the Patent and Registration Office (PRH), the Ministry of Justice, MyKanta and the TE Centre, among others. The messages often contain a link to a fake page imitating the Suomi.fi e-Identification.
- Other scam message mimics the message sent by Suomi.fi messages, telling you that you have received a new message in Suomi.fi messages. The message invokes the sensitivity of the message and tries to get the recipient to click on a link in the message. Do not click on any links in e-mail!
- In other scam messages the recipient is approached in the name of Suomi.fi customer service. In the messages, the recipient is asked to log in to Suomi.fi. account in 48 hours in order to keep the license for the account.
There are also scam messages in which the recipient is approached in the name of Suomi.fi customer service, the Finnish government customer service or Finland.
- In the messages, the recipient is asked to update information to Suomi.fi.
- Some of the messages tell you that a new device has been logged into your online bank and ask you to go to the address suojausprofiili.com
In one message, for example, the recipient is told that an automatic tax refund is available. The message offers a temporary password with which the recipient can supposedly review a summary of their tax refund.
All these messages are phishing messages to get you to click on the link in the message and hand over your banking ID to the criminals. You can receive scam messages via SMS or email. Do not click on the link in the message.
Do the following
- Do not click on any links in e-mail or text messages. Authorities do not send links to their websites by email or text message. Suomi.fi does not send text messages to recipients.
- Do not access the services through links or search engine results. Instead, enter the full address of the website in the address bar (such as www.suomi.fi/messages).
- You can store the web addresses of your most important services in your browser's bookmarks or favourites that make it safe to navigate to them.
- If you are unsure of the authenticity of a notification you have received in the email and have Suomi.fi Messages enabled, you should check Suomi.fi Messages to see if you have received the message notified in the email there.
- You can view the received messages in the Suomi.fi mobile application or by typing suomi.fi/messages in the browser's address bar and identifying yourself in the service.
- 6. If you have mistakenly entered your credit card information or online banking ID, you may have become a victim of fraud. First contact your bank and then report the offence to the police. It is also advisable to report attempted frauds.
For instructions, see also the Suomi.fi Web Service
If you suspect that your personal data is in wrong hands, see guidelines on the Suomi.fi Web Service: suomi.fi/guides/data-leak