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Supporting work ability at workplace

To get the best help for your situation, first answer the questions on the guide's start page.

Responsibilities and roles in supporting work ability

Who is responsible for supporting employees' coping at work?

Maintaining and supporting work ability is the responsibility of everyone in the workplace. Employees can influence their well-being at work and work ability through the choices that they make. The employer has a legal obligation to promote healthy and safe conditions at work and to support coping at work.

Updated: 3/9/2024

Professionals in human resources or work ability at the workplace

If the workplace has human resource management, it is responsible for:

  • planning and coordinating activities that support work ability
  • developing and maintaining occupational well-being models and processes together with management, supervisors and occupational safety and health
  • supporting management and supervisors in issues related to work ability.

Some organisations may have designated specialists whose duties include work ability issues. These may include work ability coordinators or employees responsible for work ability issues.

Meanwhile, in small companies, the employer or the occupational safety and health manager may manage work ability issues alongside other work.

Updated: 20/5/2024

Cooperation with personnel

All members of the work community influence the atmosphere at work and the interactions in the community. Continuous dialogue between the employer and personnel promotes the flow of information and employees' opportunities to influence matters at their workplace. For this reason, matters concerning work tasks, the working environment, occupational health care and competence development should be discussed with the personnel regardless of the size of the workplace.

Updated: 3/9/2024

Cooperation in companies

Cooperation with personnel is a statutory obligation for profit-making companies and organisations that regularly have at least 50 employees.

Companies or organizations with 20–49 employees must comply with a lightened dialogue obligation. In certain exceptional circumstances, change negotiations must also be conducted in companies and organizations with 20–49 employees.

In smaller companies or organisations, cooperation may be based on the collective agreement.

Read the instructions:

Updated: 8/9/2025

Cooperation in municipalities, wellbeing services counties and government agencies

Updated: 3/9/2024

Cooperation in occupational safety and health

Cooperation in occupational safety and health involves cooperation between the employer and employees, which promotes the health and safety of work. Its key objective is to maintain employees’ work ability.

In cooperation with occupational safety and health, a labour protection officer represents the employer. The officer may be the company’s entrepreneur or owner or an employee appointed by the employer. The labour protection officer is responsible for organising cooperation in occupational safety and health.

Remember to enter the details of the employer and the workplace, all persons appointed and selected for the cooperation in occupational safety and health tasks and the provider of occupational health care services into the occupational safety and health register.

More information on other websites:

Updated: 27/8/2024
Information on the services is not available in your chosen language. Change the language of the site to receive information on services in other languages.

The Occupational Safety and Health Committee's role

If the workplace regularly employs at least 20 workers, an occupational safety and health committee or a similar cooperation body must be established for cooperation in occupational safety and health at the workplace. The occupational safety and health committee must discuss matters that concern a large group of employees or the workplace in general.

Read more: Occupational Safety Committee - The Centre for Occupational SafetyOpens in a new window.

Updated: 21/5/2024

Cooperation with occupational health care

Occupational health cooperation means systematic and goal-oriented cooperation between the employer, employees and occupational health care.

  • Occupational health care provides advice to the employer in organising occupational health care and in creating and developing approaches that support work ability and occupational health.
  • Based on a hazard assessment and a workplace survey, the employer and the occupational health care provider prepare an action plan that describes how the employees’ work ability is supported at the workplace and in cooperation with the occupational health care provider.
  • Occupational health care guides the employer, employees and other workplace actors in matters related to occupational health and safety.

When the implementation of occupational health cooperation follows legislation and good practices, the employer can receive compensation for occupational health care costs from Kela. Read more about subsidies and compensations for employers

More information on other websites:

Occupational Health Cooperation - The Centre for Occupational SafetyOpens in a new window.

Updated: 27/8/2024
Information on the services is not available in your chosen language. Change the language of the site to receive information on services in other languages.

Cooperation with an employment pension insurance company

Employment pension companies help their customers prevent the risk of disability by offering

  • up-to-date situational awareness of risks to work ability at the workplace
  • advice and tools for describing workplace practices and developing support for work ability
  • training to support work ability in the workplace.

Read more: Management of disability risk as part of the activities of earnings-related pension insurers - Finnish Pension Alliance TELA (in Finnish)Opens in a new window.

Updated: 4/9/2024

Keva helps reduce the risk of disability

Keva is an employment pension company that administers the pensions of local government, wellbeing services counties, joint authorities for health and wellbeing, the State, the Evangelical Lutheran Church, the Social Insurance Institution of Finland, the Bank of Finland and the Local Government and County Employers KT.

  • Keva helps its customers in the strategic management of well-being at work and work ability.
  • Keva also has a statutory duty to reduce disability risks.

Keva's services for employers:

  • Consultation and advice on earnings-related pension insurance
  • Support for the management of well-being at work and work ability
  • Events, training and workshops
  • Services for supporting employees’ work ability

Contact your customer manager when you need help in developing your workplace practices or occupational health cooperation.

Read more:

Updated: 4/9/2024
Information on the services is not available in your chosen language. Change the language of the site to receive information on services in other languages.

Employment pension companies and insurers provide advice on managing disability risk

Other employment pension companies and insurers advise their customers in the assessment, management and reduction of work ability risks. An employment pension company may financially support measures aimed at reducing the risk of disability, but it cannot itself provide them to the customer.

Ask your employer's employment pension provider what kind of support they can provide:

Updated: 6/2/2025

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Checklist for promoting and supporting work ability