Monitori Market Square

Service location

Monitori is a centralised customer service point shared by the City of Turku, Varha and Kela, located right next to Kauppatori. You can get service face-to-face, by phone or via chat.

Visiting address

Aurakatu 8
20100 Turku

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Service hours

Monday-Thursday 9.00–18.00

Friday 9.00–16.00

Other contact details

Telephone number

City of Turku's switchboard, weekdays 9–13

+358 2330000

(free of charge)

Website

https://www.turku.fi/en/early-childhood-education-chat

https://www.turku.fi/en/turku-customer-service-chat

Services

Kela
Basic social assistance paid out by KelaKela
Service
Nationwide
Public service
Kela grants basic social assistance to individuals and families whose income or assets do not cover their essential daily expenses.
Service level
- Onsite guidance
- Document received
- Guidance to online self-service
- Onsite guidance by service author
- Online self-service point
City of Turku
Boat berths and rampsCity of Turku
Service
Turku
Public service
The City of Turku offers boat-owners seasonally reservable boat berths, boat parking, and two boat ramps. Turku also has a guest harbour.
City of Turku
Business Parking PermitsCity of Turku
Service
Turku
Public service
The holder of a paid business parking permit may park their vehicle in the parking area provided by the permit.
City of Turku
Cashier ServicesCity of Turku
Service
Turku
Public service
You can pay your city bills in your online bank or at Monitori Market Square.
Service
Monday-Thursday 9.00–18.00
Friday 9.00–16.00
City of Turku
City of Turku's Customer ServiceCity of Turku
Service
Turku
Public service
One door – many services.
City of Turku
Digital SupportCity of Turku
Service
Turku
Public service
The Digital Support offers help and guidance regarding the digital services either in person or remotely.
Kela
Disability benefits and servicesKela
Service
Nationwide
Public service
Kela supports disabled and chronically ill persons with their functional ability, everyday life coping, and participation in studies and work.
Service level
- Onsite guidance by service author
- Onsite guidance
- Guidance to online self-service
- Document received
- Online self-service point
City of Turku
Early childhood education and care service guidanceCity of Turku
Service
Turku
Public service
Early childhood education and care service counselling advises and helps new customers find a place in ECEC that suits their needs.
City of Turku
Exercise WristbandCity of Turku
Service
Turku
Public service
Do you want more routines in your daily life? It is in motion. With the Exercise Wristband, you get access to the City of Turku's sports facilities.
City of Turku
Exercise Wristband ExtraCity of Turku
Service
Turku
Public service
With the Exercise Wristband Extra, you can access the city’s paid sports facilities and join guided exercise classes.
Kela
Housing benefits provided by KelaKela
Service
Nationwide
Public service
Kela provides assistance with housing for low-income households by paying housing allowances.
Service level
- Onsite guidance by service author
- Guidance to online self-service
- Onsite guidance
- Online self-service point
- Document received
Kela
Kela's benefits for families with childrenKela
Service
Nationwide
Public service
Kela supports families with children, starting from the child’s birth and as the child grows. Parents are entitled to family leave and Kela benefits.
Service level
- Onsite guidance by service author
- Document received
- Guidance to online self-service
- Onsite guidance
- Online self-service point
Kela
Kela's benefits for pensionersKela
Service
Nationwide
Public service
Pensions from Kela provide economic security during old age and inability to work if your earnings-related pension is small or you do not have one.
Service level
- Document received
- Onsite guidance
- Onsite guidance by service author
- Guidance to online self-service
- Online self-service point
Kela
Kela's benefits for studentsKela
Service
Nationwide
Public service
Students can receive financial assistance from Kela for post-comprehensive school education and for housing expenses.
Service level
- Online self-service point
- Onsite guidance by service author
- Document received
- Guidance to online self-service
- Onsite guidance
Kela
Kela's benefits for survivorsKela
Service
Nationwide
Public service
When a spouse or a child’s legal guardian dies, Kela can support the survivor financially with surviving spouse’s pension or orphan’s pension.
Service level
- Onsite guidance by service author
- Online self-service point
- Onsite guidance
- Document received
- Guidance to online self-service
Kela
Kela's benefits for the unemployedKela
Service
Nationwide
Public service
Kela ensures basic security for those who are unemployed by paying general social security benefit.
Service level
- Onsite guidance
- Guidance to online self-service
- Document received
- Online self-service point
- Onsite guidance by service author
Kela
Kela's benefits in case of illnesKela
Service
Nationwide
Public service
Kela provides compensation for expenses and loss of income arising from illness.
Service level
- Onsite guidance by service author
- Document received
- Guidance to online self-service
- Online self-service point
- Onsite guidance
Kela
Kela´s benefits for conscripts and their family membersKela
Service
Nationwide
Public service
Conscripts and their family members may be entitled to a conscript’s allowance.
Service level
- Onsite guidance
- Document received
- Online self-service point
- Guidance to online self-service
- Onsite guidance by service author
Kela
Kela´s guidance and advice when moving to or from FinlandKela
Service
Nationwide
Public service
Guidance and advice on Kela's benefits when moving to or from Finland
Service level
- Onsite guidance
- Onsite guidance by service author
- Document received
- Online self-service point
- Guidance to online self-service
City of Turku
Kimmoke wristbandCity of Turku
Service
Turku
Public service
A small spark to try something new can start from a single impulse. With just one wristband, you get affordable access to the city’s sports facilities
City of Turku
Municipal Finnish language day caresCity of Turku
Service
Turku
Public service
Municipal day cares offer early childhood education for children under school age.
City of Turku
Preschool education in FinnishCity of Turku
Service
Turku
Public service
In Turku, your child attends one year of preschool education before their compulsory education starts.
City of Turku
Private family day careCity of Turku
Service
Turku
Public service
In family daycare, emphasis is placed on play, outdoor activities, and movement both within the family daycare home and in the surrounding area.
City of Turku
Private Finnish language day caresCity of Turku
Service
Turku
Public service
If you wish, you can choose a private daycare centre for your child under school age and apply for a service voucher for the fees.
City of Turku
Private Swedish language day caresCity of Turku
Service
Turku
Public service
Private service provides offer early childhood education to children under school age of Swedish speaking and bilingual families.
City of Turku
Public transport Föli NEWCity of Turku
Service
7 municipalities
Public service
Public transport in Turku has been organised regionally across six municipalities.
Kela
Rehabilitation benefits provided by KelaKela
Service
Nationwide
Public service
Kela provides various types of rehabilitation for persons of all ages, and supports rehabilitation clients economically during rehabilitation.
Service level
- Onsite guidance by service author
- Online self-service point
- Onsite guidance
- Document received
- Guidance to online self-service
City of Turku
Residential parking permitsCity of Turku
Service
Turku
Public service
There are residential parking permits available for purchase that gives you the right to park in certain street parking spaces.
City of Turku
Scheduled day careCity of Turku
Service
Turku
Public service
Apply for scheduled day care, if your child needs care in the evenings, weekends, or round-the-clock due to your school or work schedule.
City of Turku
Senior wristband – exercise and experiences with one wristbandCity of Turku
Service
Turku
Public service
The perpetual mover never stops! The senior wristband encourages you to stay active and pursue hobbies according to your own schedule – affordably.
City of Turku
Swedish language immersion groupsCity of Turku
Service
Turku
Public service
At Kerttuli day care there is an early Swedish language immersion group.
City of Turku
Temporary day careCity of Turku
Service
Turku
Public service
Temporary day care is for children who do not need regular early childhood education.
City of Turku
Workplace Mentor ServiceCity of Turku
Service
Turku
Public service
The Workplace Mentor Service supports employers and international employees with recruitment, onboarding and starting work.

Text edited by: City of Turku

Updated: 2/9/2026

Monitori Market Square

Visiting address

Service hours

Other contact details

Telephone number

Website

Services

Basic information

Responsible for the service

Area

Available languages