The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance is hard to perceive but illuminated
In connection with the entrance, there are at least 4 steps, with handrails on one side.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The entrance has thresholds over 2 cm high.
The customer service point has three floors.
For moving around, there is a lift, which can hold a wheelchair that is difficult to perceive; the door is heavy. The floor numbers in the lift cannot be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The facility has thresholds over 2 cm high.
The doors in the facility stand out clearly. The glass doors have contrast markings.
The facility has a toilet marked as accessible on floor 1. The door is too narrow. The toilet seat lacks arm supports on one or both sides.
Text edited by: City of Helsinki, Education Division