Service certificates for social and healthcare

Apply for a service certificate via e-services. Applying for a certificate will require that you register as an e-service user. At the time of registration, the user creates a customer account for the organisation they represent, and they can then invite other users or a technical contact to this account. Registration will require strong identification from the user.

In your application, list your organisation’s long name in accordance with Kela’s and the National Institute for Health and Welfare’s national coding service as additional information (e.g. for pharmacies Helsingin VI apteekki).

The applicant fills in the application and attaches the certificate request (csr file) to the application or alternatively invites a technical contact person to the account to attach the certificate request.

A system signature certificate application is complete and signed by the healthcare service provider that handles administration of the information system in question, although the technical maintenance of the service is outsourced to another organisation. An application can also be submitted by an actor entered in the National Institute for Health and Welfare’s Kanta provider register that is applying for a system signature certificate in their own name. In this case enter the following into the field marked technical contact person’s organisation: “Kanta provider”.

A service provider applying for a private social welfare and healthcare services system signature certificate must attach a certificate of conformity for their system to the application.

The customer can view the processing stages for their request in their own e-service account.

The delivery time for service certificates is at most five work days, if the application has been filled in correctly and the necessary attachments have been submitted. The service certificate is delivered to the applicant or the technical support person they have specified by email in der or pem format.

The application will expire if it has been pending for more than 6 months and it is completed incorrectly, or the necessary attachments are missing.

A service certificate must be revoked if it is suspected that the certificate holder’s private key has been compromised. A certificate must also be revoked if it is no longer needed or its purpose changes. A revoked certificate cannot be reinstated. The revocation request is submitted in the e-services.

A service certificate is granted to a private actor or association that handles the administration of its own domain name. Service certificates for healthcare and social welfare are granted to organisations registered in the National Institute for Health and Welfare register for healthcare and social welfare organisations.