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Responsible for the service Energy Authority

On-call service for fraudulent transfers in the emissions trading registry

  • Service
  • Nationwide
  • Public service

The emissions trading registry’s account holders can request a transfer to be interrupted if they suspect it was fraudulently initiated.

The Energy Authority is on call for fraudulent transfers on weekdays between 11 am and 5 pm Finnish time, excluding national holidays.

A request for the interruption of a transfer can be made no later than two hours before the end of the 26 hour transfer delay. In the Union Registry, transfers can only begin on weekdays between 11 am and 5 pm. Transfers do not go through immediately after initiation (excluding certain exceptions in trading accounts), but with a delay of 26 hours. The delay is always stopped on Saturdays, Sundays and national holidays.

Do the following

In case of a fraudulent transfer, please contact the on-call service immediately either by email at or by calling.

After the interruption of the transfer, the account holder must notify the police of the suspected fraud and submit the same notification to the Energy Authority.

To whom and on what terms

The service is free of charge.

Basic information

The service is provided byEnergy Authority
Responsible for the serviceEnergy Authority
Area Whole Finland
Available languagesFinnish, Swedish, English
Text edited by: Energy Authority
Updated: 18/2/2021