- Public service
In message exchange, a company sends the customs declarations directly from its own information system as xml messages to the Customs system and retrieves the response messages from the Customs system. If the company makes a lot of customs declarations and the declarations contain several items, message exchange is a faster and often cheaper way to submit customs declarations. A service provider can also be used in message exchange.
Message exchange can be used for import, export, declaration of arrival and exit of goods, transit, declaration of customs warehousing, tax border declarations for Åland and statistical declarations for internal trade. The service is free of charge and available 24 hours a day.
Do the following
Read the instructions and guides for message exchange on the Customs website and decide whether your company wants to manage the message exchange itself or use a service provider in it. If necessary, you can contact the Customs business information services.
Get software to prepare and send notification messages to Customs.
Apply for an authorisation to use Message exchange in the Authorisation for Message exchange service. Read instructions for applying for the authorisation on the Customs website. Before using the service, please read the instructions for identification and how to use the services on the Customs website.
After applying for the authorisation, the Customs will contact your company. The company must test the functionality of telecommunications connections and software with Customs before it can start using message exchange.
Once your company has been authorised to use message exchange, you can start production and order disruption notices.
To whom and on what terms
A company needs a permit from the customs for message exchange. Read instructions for applying for the authorisation on the Customs website.
The service is free of charge.
Note: The company pays for the purchase of the software and server certificate.