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Responsible for the service The Finnish Competition and Consumer Authority

Online services in consumer problem situations related to cross-border trade

  • E-services

If you have a claim against a vendor operating in another EU Member State, the best way of getting your claim processed is to begin by contacting us. Describe the problem and what you have purchased, ...

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Website

Attachments and links to additional information

Contact information

User support

+358 295053090 
A fee is charged for the call.
or ekk@kkv.fi

Basic information

Responsible for the service The Finnish Competition and Consumer Authority
Area Whole Finland
Available languagesFinnish, Swedish, English
Text edited by: The Finnish Competition and Consumer Authority
Updated: 7/28/2020