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Responsible for the service Finnish Customs

Declaring goods as a business customer

  • Service
  • Nationwide
  • Public service

When your company receives goods imported from outside the EU customs and fiscal territory, or from inside the EU customs territory but outside the EU fiscal territory, you must, in most cases, submit an import declaration to Customs. If a consignment of goods requires a customs clearance, you will be informed accordingly by the courier company.

You must clear goods before they can be used or sold and pay their possible import taxes, other than VAT, to Customs. Cash customers’ goods will be released only after they have paid the customs invoice.

A company engaged in regular importation may apply for authorisations for comprehensive guarantee and payment deferment. For companies with authorisation for payment deferment, the average deadline for paying import taxes is five weeks. However, such companies may already take possession of the goods before the taxes have been paid.

You can submit a customs clearance online in the Customs Clearance Service. If you are submitting an import customs declaration for goods declared under special procedure, use the service Import declarations for businesses – special procedures. The services are free of charge and available 24/7.

You can also submit a notification via the message exchange service between businesses and Customs. Select the appropriate method based on the amount of your customs-related activities and the scope of declarations. You should choose message exchange as the declaration method if your company has a large number of declarations that contain several goods items. You can also buy customs clearance as a service from a forwarding agency or Posti. Please contact your service provider for instructions and further information.

Do the following

Before using the service, please read the instructions for identification and how to use the services on the Customs website.

Paying in the service

Pay the duties, taxes and charges payable when submitting the declaration if your company does not have the Customs authorisation for comprehensive guarantee and payment deferment. If your company has the authorisation, you will receive both a release and a customs clearance decision after the declaration has been accepted. During the next month, you will receive a consolidated invoice called periodic filing.

In the Customs Clearance Service, you can pay a customs invoice in an online bank or as a card payment (Visa Credit/Debit and Mastercard Credit/Debit).

After you have submitted the customs clearance and paid any related taxes, the postal consignment will be delivered directly to you or a Posti pick-up point of your choosing.

When clearing a cargo consignment through customs, save the release decision and be prepared to deliver it to the carrier of your consignment so that the consignment can be released from the warehouse. Some warehouse managers receive the release information directly to their systems from Customs.

The customs clearance must be submitted and any related taxes paid within the time specified by the carrier, or the carrier will return your consignment to the consignor.

To whom and on what terms

The service is free of charge.

Basic information

The service is provided byFinnish Customs
Responsible for the serviceFinnish Customs
Area Whole Finland
Available languagesFinnish, Swedish, English
Text edited by: Finnish Customs
Updated: 5/8/2021