Accessibility of the Suomi.fi web service

This accessibility statement explains how well the Suomi.fi web service complies with the Act on the Provision of Digital Services, what shortcomings there are in the accessibility of the website and how you can give us feedback on accessibility problems.

The Digital and Population Data Services Agency is responsible for this online service. We want as many users as possible to be able to access our digital services. We take accessibility into account in the development of digital services.

How accessible is the website?

This online service largely meets the A and AA level accessibility criteria required by law (WCAG criteria 2.1). The online service has some shortcomings in accessibility, which are described in more detail below.

Did you notice any gaps in accessibility?

We are constantly striving to improve the accessibility of the online service. If you observe any issues that are not described on this page, please let us know and we will do our best to fix any shortcomings. We will respond to requests and comments as soon as possible, but no later than within two weeks.

You can contact us by sending an email to saavutettavuus(at)dvv.fi.

Accessibility monitoring

Finnish Transport and Communications Agency Traficom monitors the implementation of accessibility requirements. If you are not satisfied with the response you have received or you do not receive a response at all within two weeks, you can give feedback to Traficom. The website of Traficom provides detailed information on how to file a complaint and how the matter will be processed.

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fiOpens in a new window.
saavutettavuus@traficom.fi
telephone switchboard 029 534 5000

More detailed information on technical accessibility

The online service is not yet fully accessible.

Content or features that are not yet accessible

• Focus is not visible in certain user interface elements, for example map-based search elements. (WCAG 2.4.7)
• There are some inconsistencies in the focus order and the location of the focus, for example in the map-based search function. There are certain pages/views in the Registers section in which the focus is not positioned such that assistive technologies would announce the new content. (WCAG 1.3.2, 2.4.3)  
• The time limit is not announced via assistive technologies and is not controllable by the user. (WCAG 2.2.1)
• Certain user interface components are not programmatically determinable. For example, some form elements do not have associated labels or the labels are not descriptive enough. (WCAG 1.3.1, 3.3.2)  
• Certain status messages are not programmatically available. For example, in the Registers section there is no confirmation when information is deleted or changes are cancelled. In the Activity History, the filtering of activities is not announced via assistive technologies are not able to provide confirmation on adding or removing an attachment. (WCAG 4.1.3)
• The contrast of the user interface component is insufficient relative to the adjacent colour on the sign language videos page. (WCAG 1.4.11)
• One-character keyboard shortcuts have been implemented in the video player, which are incorrectly available when the browser focuses on any object in the video player frame. (WCAG 2.1.4)

An effort will be made to correct the shortcomings listed in this statement by the end of 2026.

How have we tested accessibility?

The observations in this accessibility statement are based on a third-party assessment of whether the online service meets legal requirements.

The online service was published on 1 July 2017.

This statement was prepared on 18 September 2020.

The statement was last updated on 15 May 2026.

Act on the Provision of Digital Services (306/2019) (in Finnish and Swedish)Opens in a new window.

Accessibility Requirements website (in Finnish and Swedish)Opens in a new window.