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Accessibility of the Suomi.fi web service

This accessibility statement explains how well the Suomi.fi web service complies with the Act on the Provision of Digital Services, what shortcomings there are in the accessibility of the website and how you can give us feedback on accessibility problems.

The Digital and Population Data Services Agency is responsible for this online service. We want as many users as possible to be able to access our digital services. We take accessibility into account in the development of digital services.

How accessible is the website?

This online service largely meets the A and AA level accessibility criteria required by law (WCAG criteria 2.1). The online service has some shortcomings in accessibility, which are described in more detail below.

Did you notice any gaps in accessibility?

We are constantly striving to improve the accessibility of the online service. If you observe any issues that are not described on this page, please let us know and we will do our best to fix any shortcomings. We will respond to requests and comments as soon as possible, but no later than within two weeks.

You can contact us by sending an email to saavutettavuus(at)dvv.fi.

Accessibility monitoring

The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements. If you are not satisfied with the response you have received or you do not receive a response at all within two weeks, you can give feedback to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to file a complaint and how the matter will be processed.

Regional State Administrative Agency for Southern Finland

Accessibility Monitoring Unit

Accessibility Requirements website (in Finnish and Swedish)

saavutettavuus(at)avi.fi

Telephone (switchboard) +358 295 016 000

More detailed information on technical accessibility

The online service is not yet fully accessible.

Content or features that are not yet accessible

  • Focus is not visible in certain user interface elements, for example map-based search elements and certain expandable elements. (WCAG 2.4.7)
  • There are some inconsistencies in the focus order and the location of the focus, for example in the map-based search function. There are certain pages/views in the Registers section in which the focus is not positioned such that assistive technologies would announce the new content. (WCAG 1.3.2, 2.4.3)  
  • The time limit is not announced via assistive technologies and is not controllable by the user. (WCAG 2.2.1)
  • The Suomi.fi header contains a search field that does not have a visible label in text format or a search button. (WCAG 3.3.2)
  • Functionality in the search filters is somewhat inconsistent. Some of the instructions are read in English even when the page language is not English. In the Activity History, the calendar-based filtering does not work correctly via assistive technologies, and some of the instructions are read in English even when the page language is not English. (WCAG 3.2.4, 4.1.2)
  • Certain user interface components are not programmatically determinable. For example, some form elements do not have associated labels or the labels are not descriptive enough. The expandable elements in the Registers section are not announced correctly by assistive technologies. (WCAG 1.3.1, 4.1.2)  
  • Certain status messages are not programmatically available. For example, in the Registers section there is no confirmation when information is deleted or changes are cancelled. In the Activity History, the filtering of activities is not announced via assistive technologies are not able to provide confirmation on adding or removing an attachment. (WCAG 4.1.3)
  • Content structure of the home page cannot be programmatically determined. The first header of the page is at level <h1>. Below it are links at header level <h3>. Since the <h1> header is not followed by a <h2> header, the structure of the presentation cannot be programmatically determined. (WCAG 1.3.1)
  • The keyboard alignment indicator does not meet the contrast requirements in all elements on the home page. (WCAG 1.4.11)
  • A button has an invalid programmatic status. There is an “Open all additional information” button on the pages that allows you to view all of the collapsible components below at once. However, this button does not have its own dynamically displayable or hidable content. (WCAG 4.1.2)
  • The contrast of the user interface component is insufficient relative to the adjacent colour on the sign language videos page. (WCAG 1.4.11)
  • The header for sign language videos has an invalid role and status. The “Related to the topic” header on the right side of the page has been defined as a collapsible button in the page’s source code. However, this header does not have its own dynamically displayable or hidable content. (WCAG 4.1.2)
  • One-character keyboard shortcuts have been implemented in the video player, which are incorrectly available when the browser focuses on any object in the video player frame. (WCAG 2.1.4)
  • The video player button does not have an accessible name and a programmatically determinable role. When video playback has started, the video player frame provides only one video control button to pause video playback when using assistive technology. (WCAG 4.1.2)

An effort will be made to correct the shortcomings listed in this statement by the end of 2025.

How have we tested accessibility?

The observations in this accessibility statement are based on a third-party assessment of whether the online service meets legal requirements.

The online service was published on 1 July 2017.

This statement was prepared on 18 September 2020.

The statement was last updated on 3 Mars 2024.

Act on the Provision of Digital Services (306/2019) (in Finnish and Swedish)

Accessibility Requirements website (in Finnish and Swedish)Opens in a new window.