Accessibility of the Suomi.fi web service
This accessibility statement explains how well the Suomi.fi web service complies with the Act on the Provision of Digital Services, what shortcomings there are in the accessibility of the website and how you can give us feedback on accessibility problems.
The Digital and Population Data Services Agency is responsible for this online service. We want as many users as possible to be able to access our digital services. We take accessibility into account in the development of digital services.
How accessible is the website?
This online service largely meets the A and AA level accessibility criteria required by law (WCAG criteria 2.1). The online service has some shortcomings in accessibility, which are described in more detail below.
Did you notice any gaps in accessibility?
We are constantly striving to improve the accessibility of the online service. If you observe any issues that are not described on this page, please let us know and we will do our best to fix any shortcomings. We will respond to requests and comments as soon as possible, but no later than within two weeks.
You can contact us by sending an email to saavutettavuus(at)dvv.fi.
The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements. If you are not satisfied with the response you have received or you do not receive a response at all within two weeks, you can give feedback to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to file a complaint and how the matter will be processed.
Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit
Accessibility Requirements website (in Finnish and Swedish)
Telephone (switchboard) +358 295 016 000
More detailed information on technical accessibility
The online service is not yet fully accessible.
Content or features that are not yet accessible
- There are certain colour combinations which do not meet the minimum colour contrast requirement. (WCAG 1.4.3, 1.4.11)
- In certain checkboxes there is no way to check or uncheck it with the keyboard. (WCAG 2.1.1)
- There are certain undescriptive and repetitive link texts in the Registers section. (WCAG 2.4.4)
- Focus is not visible in certain user interface elements, for example map-based search elements and certain expandable elements. (WCAG 2.4.7)
- There are some inconsistencies in the focus order and the location of the focus, for example in the map-based search function. There are certain pages/views in the Registers section in which the focus is not positioned such that assistive technologies would announce the new content. (WCAG 1.3.2, 2.4.3)
- The time limit is not announced via assistive technologies and is not controllable by the user. (WCAG 2.2.1)
- Functionality in the search filters is somewhat inconsistent. Some of the instructions are read in English even when the page language is not English. In the Activity History, the calendar-based filtering does not work correctly via assistive technologies, and some of the instructions are read in English even when the page language is not English. (WCAG 3.2.4, 4.1.2)
- Certain user interface components are not programmatically determinable. For example, some form elements do not have associated labels or the labels are not descriptive enough. The expandable elements in the Registers section are not announced correctly by assistive technologies. (WCAG 1.3.1, 4.1.2)
- Certain status messages are not programmatically available. For example, in the Registers section there is no confirmation when information is deleted or changes are cancelled. In the Activity History, the filtering of activities is not announced via assistive technologies are not able to provide confirmation on adding or removing an attachment. (WCAG 4.1.3)
An effort will be made to correct the shortcomings listed in this statement during 2021-2022.
How have we tested accessibility?
The observations in this accessibility statement are based on a third-party assessment of whether the online service meets legal requirements.
The online service was published on 1 July 2017.
This statement was prepared on 18 September 2020.
The statement was last updated on 6 May 2021