Information on Enterprise Finland Telephone Service

The Enterprise Finland Telephone Service provides

assistance in general matters related to establishing a company
general information on public enterprise and employer services
advice on how to use the Suomi.fi services
guidance to contact other expert services.

Service Request

You can send your question using the electronic form. We will normally answer your question in average within two business days, but right now our service is congested. However, we aim to respond within five business days at the latest.

Contact business advice

Telephone Service

0295 020 502 (local/mobile network fee)

On weekdays 9.00–16.15

Exceptional opening hours and more information on call charges

Chat in Finnish

Monday Friday 9.00–16.00

The Enterprise Finland Telephone Service chat for new entrepreneurs can be found on the following page:

Customer Service Centre of the Employment and Economic Development Administration (TE-aspa) is liable for the Enterprise Finland Telephone Service.

Enterprise Finland Telephone service's register description in Finnish (pdf, te-palvelut.fi)

Feedback on the services is regularly collected from the customers of the Enterprise Finland Telephone Service and the Financial assistance service. Feedback from the customers of the telephone service is collected once a year. A continuous customer satisfaction survey is used in the chat of the Enterprise Finland Telephone Service.
The grade given to the Enterprise Finland Telephone Service has been 9 and to the Financial assistance service has been 8 (on a scale of 0 to 10). In verbal responses, the customers praise especially the broad range of the advice given, the expertise of the advisers and the friendliness of the service.

Information on Enterprise Finland Telephone Service

Service Request

Telephone Service

Chat in Finnish

Assistance with financial and payment problems

Collection of customer feedback