The route to the entrance is smooth and sufficiently wide and illuminated and it uses movement-guiding surface material.
The route has a ramp over 6 m long without an intermediate landing, with handrails on one side.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens with an access control key.
The entrance has thresholds over 2 cm high.
The customer service point has two floors.
For moving around, there is a lift, which can hold a wheelchair; the door opens with an access control key. The floor numbers in the lift can be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The facility has thresholds over 2 cm high.
The doors in the facility are hard to perceive.
The facility has a toilet marked as accessible on the entrance floor. The toilet door cannot be easily opened and closed.