Jakobstad Service Point

Service location

The customer service point only provides service by appointment. You can also handle almost all of your benefit matters with Kela by phone. Our service numbers can be found at www.kela.fi/phone-numbers. If necessary, we will make an appointment for you to visit the customer service point. You can also use the OmaKela e-service to apply for benefits, report changes and send supporting documents. Th ...

Visiting address

Kanavapuistikko 1
68600 Pietarsaari

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Service hours

Monday 12.00–15.30

Other contact details

Postal address

P.O. Box 10
00056 Kela

Accessibility information

The entrance stands out clearly and is illuminated.
In connection with the entrance, there are at least 4 steps.
The entrance has a ramp over 6 m long with an intermediate landing.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a button.
The entrance has thresholds over 2 cm high.

The customer service point is on the same floor as the entrance.
The customer service point has directions to the different facilities.
The customer service point has thresholds over 2 cm high.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has a queue number system and seats.
The customer service point has a toilet marked as accessible on the same floor. The door is too narrow.

Services

Text edited by: Kela

Updated: 5/12/2025

Jakobstad Service Point

Visiting address

Service hours

Other contact details

Postal address

Accessibility information

Services

Basic information

Responsible for the service

Area

Available languages