Espoo info Service Point Matinkylä

Service location

Our Service Advisers guide you in matters concerning the City of Espoo, Helsinki Regional Transport, the box office Lippupiste and Finnish Social Insurance Institution Kela. You can also collect tourist maps and outdoor recreation maps. We are happy to advise you about places to visit in Espoo. We welcome you to contact us as you like – send us an email, give us a call or come in to see us.

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Visiting address

Suomenlahdentie 1
02230 Espoo

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Service hours

Open

Monday-Tuesday 10.00–17.00

Wednesday 12.00–18.00

Thursday-Friday 10.00–17.00

Summertime

1/6/2026–2/8/2026

Monday-Tuesday 10.00–17.00

Wednesday 12.00–18.00

Thursday 10.00–17.00

Friday 9.00–16.00

Exceptional service hours

14/5/2026 Exceptionally closed

Closed

19/6/2026 Exceptionally closed

Closed

Other contact details

E-mail

info@espoo.fiOpens in a new window.

Postal address

P.O.Box 6390
02070 Espoon Kaupunki

Website

https://www.espoo.fi/en/city-espoo/customer-service/service-points

Accessibility information

The 4 accessible parking spaces are located in a parking hall over 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
The parking hall has a lift, which can hold a wheelchair; the door opens automatically. The lift takes directly to the customer service point. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.

The customer service point is located on floor 3.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has a queue number system and seats.
The customer service point has a portable induction loop.
The customer service point has an accessible toilet on the same floor.

Services

Text edited by: City of Espoo

Updated: 12/5/2026