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City Centre Service Point

Service location

Oulu10 Customer Service/Center of Oulu is located in the city centre.

Visiting address

Torikatu 10
90100 Oulu

Show service location on the map

Show the route here

Service hours

Monday-Friday 10.00–16.00

Exceptional service hours

8/6/2026–31/7/2026

10.00–15.00

Other contact details

E-mail

oulu10@ouka.fiOpens in a new window.

Telephone number

+358 855855800

Postal address

P. O. Box 27
90015 Oulun Kaupunki

Website

https://www.ouka.fi/en/city-contact-information-feedback

Accessibility information

The customer service point is on the entrance floor.
The customer service point has directions to the different facilities.
The customer service point has thresholds over 2 cm high.
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
The waiting room of the customer service point has a queue number system and seats.
The customer service point has a portable induction loop.
The customer service point has a toilet marked as accessible on the same floor. The toilet door cannot be easily opened and closed.

Services

Text edited by: City of Oulu

Updated: 19/5/2026