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Responsible for the service Poliisi

Police helpline

  • Telephone service

The national police helpline gives advice on non-urgent matters regarding passports, identity cards, and other licence matters, appointment bookings and e-services. You can also ask for advice on matters related to automatic traffic surveillance as well as traffic, crime reports and lost property. The service is available in Finnish and Swedish.

Telephone number

+358 295419800 
(local/mobile network fee)

Service hours

Monday-Friday 8.00–16.15


Text edited by: Poliisi
Updated: 27/3/2024