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Finnish Customs

Customs information services for private customers – Chatbot Hippu

  • E-services

Chatbot Hippu guides private customers in matters related to packages, customs clearance and gifts on the Tulli.fi website.

Use the e-service

Go to the e-serviceOpens in a new window.

Service hours

Open 24 hours a day.

Services

Text edited by: Finnish Customs
Updated: 2/2/2026

Basic information

Responsible for the service

Finnish Customs

Area

Whole Finland

Available languages

Finnish, Swedish, English