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When you send messages via Suomi.fi Messages or reply to a message from an authority, your personal identity code and name...

When you receive a new message in Suomi.fi Messages, you will receive an email notification.

Authorities that send you messages may also choose to send you email reminders of unread messages. The e-mail subject will...

Push notifications are sent to your phone. You will receive a push notification for each new message if you are using the...

When you sign in to a public authority’s e-service using Suomi.fi identification, you will see a notification about any messages...

The Suomi.fi mobile application requires a device with at least Android 11 or iOS 16. The application cannot be installed...

You can use the Suomi.fi mobile application on as many devices as you want. However, only one user at a time can use the application on the same device. You can see your ...

The default language of the application is the same as the language of your device's operating system. On an Android device,...

If you have online banking credentials or a mobile certificate but find it difficult to use digital devices, you can get advice from local digital support providers. Seni...

If you have online banking credentials or a mobile certificate and a trusted friend or relative you would like to handle matters on your behalf, you can authorise them us...