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In case something goes wrong during the ID proofing, try first repeating the whole process. Sometimes the reading can fail...

Find out about the accessibility of the Finnish Authenticator service.

To change your email, go to the Personal information page at the Finnish Authenticator Identification Service and select Contact Details. After entering the new email, a ...

If your identification document has changed and you want to update the information on the application to reflect the change,...

You can request deletion of your account in Personal Information page at the Finnish Authenticator Identification Service....

The Finnish Authenticator Identification Service stores the following information in your account: Your user identifier (UID)...

If you lose your mobile device, accidentally delete the app or forget the app's PIN code, you need to do the ID proofing again to link the app for your account. Log in to...

You can manage the apps on your devices on the Finnish Authenticator Identification Service website. To add an app to another...

If you have forgotten your email, log in to the Finnish Authenticator Identification Service with your user identifier (UID)...

If you have lost your ID or suspect that someone has misused your means of identification, contact the customer service of...