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Suomi.fi
Problem situations with the Finnish Authenticator service | How can I add an app to another device or disable it?
Suomi.fi
Instruction
Suomi.fi e-Identification
You can manage the apps on your devices on the Finnish Authenticator Identification Service website. To add an app to another...
Suomi.fi
Problem situations with the Finnish Authenticator service | What to do if I can't use my contact email?
Suomi.fi
Instruction
Suomi.fi e-Identification
If you have forgotten your email, log in to the Finnish Authenticator Identification Service with your user identifier (UID)...
Suomi.fi
Problem situations with the Finnish Authenticator service | What should I do if I suspect that my means of identification have been misused?
Suomi.fi
Instruction
Suomi.fi e-Identification
If you have lost your ID or suspect that someone has misused your means of identification, contact the customer service of...
Suomi.fi
Help in problem situations with Suomi.fi e-Identification | Why does e-identification fail?
Suomi.fi
Instruction
Suomi.fi e-Identification
If e-identification fails, the reason may be one of the following: The browser’s cookies or cache may be causing problems:...
Suomi.fi
Help in problem situations with Suomi.fi e-Identification | How do I check or change my browser settings?
Suomi.fi
Instruction
Suomi.fi e-Identification
In the browser settings, you can Clear the cache: This will delete the old information stored by the browser, which may interfere...
Suomi.fi
Help in problem situations with Suomi.fi e-Identification | Why does my Finnish identification token no longer work when my personal identity code changed?
Suomi.fi
Instruction
Suomi.fi e-Identification
Identity verification is based on your personal identity code. This means that tokens attached to your formed personal identity...
Suomi.fi
Help in problem situations with Suomi.fi e-Identification | Can a person under guardianship identify themselves in e-services?
Suomi.fi
Instruction
Suomi.fi e-Identification
A person under guardianship can log into the e-services using their own personal identification tokens because Suomi.fi e-Identification...
Suomi.fi
Help in problem situations with Suomi.fi e-Identification | Why do I see a wrong email address in my information?
Suomi.fi
Instruction
Suomi.fi e-Identification
When you use Finnish identification tokens, Suomi.fi e-Identification retrieves your information from the Population Information...
Suomi.fi
Help in problem situations with Suomi.fi e-Identification | Why is my information shown in Finnish during e-identification even though I am a Swedish-speaker?
Suomi.fi
Instruction
Suomi.fi e-Identification
Suomi.fi e-Identification retrieves your data from the Population Information System and displays it in Finnish or Swedish...
Suomi.fi
Help in problem situations with Suomi.fi e-Identification | Why was I able to access another e-service without identifying myself again?
Suomi.fi
Instruction
Suomi.fi e-Identification
Suomi.fi e-Identification uses a single sign-on feature, which means that you can use several public administration e-services...
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