Do you act on behalf of another person or company? Make these changes in Suomi.fi Messages during 2025!
Published 7/11/2025
If you use Suomi.fi Messages on behalf of another person, company or organisation, you must verify the email address where you want to receive notifications of new messages. The notifications apply to messages sent to the person, company or organisation on whose behalf you are acting.
Previously, only the primary email address of the mailbox owner required verification, but as of 11 November 2025, the email addresses of another person or organisation attached to the mailbox must also be verified.
The change applies to both new email addresses and those previously added to the mailbox.
Do the following during 2025:
- Go to Suomi.fi Messages at https://www.suomi.fi/messages
- Use electronic identification tokens to identify yourself in Suomi.fi Messages.
- Select the person, company or organisation on whose behalf you wish to act.
- Go to "Settings".
- Add your own email address under "Notifications to a personal email address".
- You will be asked to verify the email address by entering the numeric code sent to the email. For more detailed instructions on changing and confirming your email address, see the Email and push notifications guide for Suomi.fi Messages.
- If you have an old unverified email address in Suomi.fi Messages, remove the old address from the "Email addresses to be removed from the mailbox" list.
- Repeat the process for all persons, companies or other organisations on whose behalf you are authorised to act.
Verify your email address by the end of 2025!
Please note that the reform requires you to take certain actions already in 2025. Take them as soon as possible to ensure that you will continue to be notified of new messages sent to the company, organisation or person on whose behalf you are acting.
Unverified email addresses will be deleted in 2026. We will provide more detailed information on the schedule later.
If your email address is deleted, you can no longer receive notifications of new messages sent to the person, company or organisation on whose behalf you are entitled to act.
The purpose of the reform is to improve the data protection of Suomi.fi Messages.
The change ensures that
- all persons acting on behalf of another person, company or organisation have the correct email address in Suomi.fi Messages to receive notifications of incoming messages
- all email addresses in use are confirmed to work
- all email addresses can be identified as belonging to a person.
Additional information about the change
Digital and Population Data Services Agency, Suomi.fi service counselling, tel. +358 295 000