The Social Ombudsman advises clients on matters related to the Act on the Status and Rights of Social Welfare Clients and the Early Childhood Education Act. The Ombudsman also assists with complaints and legal protection matters.
An appointment for a personal meeting must be booked by phone in advance.
A Social Ombudsman has an advisory role. He or she does not make decisions or grant benefits. Neither can he or she amend decisions issued by an authority.