City of Helsinki, The Social Services, Health Care and Rescue Services Division

Youth Reception Unit, Metsälä

Service location

We can receive young people at the Metsälä Youth Reception Unit at all times of day. The reception unit employs counsellors, nurses and psychologists.

The Metsälä reception unit has four departments, Sirius, Polaris, Capella and Lyyra. There are spots for a total of 24 young people. Everyone has their own room.

We receive the young person safely and they receive the care they needs from our st ...

Visiting address

Krämertintie 6
00620 Helsinki

Show service location on the map

Show the route here

Other contact details

Telephone number

+358 93105015

Postal address

P.O.Box 6062
00099 Helsingin Kaupunki

Accessibility information

The entrance stands out clearly and is illuminated.
In connection with the entrance, there are 2 consecutive steps, with handrails on right side when going up.
The entrance has a ramp under 6 m long, with handrails on both sides.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens with an access control key.
The entrance has thresholds over 2 cm high.

The customer service point has two floors.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The facility has thresholds over 2 cm high.
The doors in the facility stand out clearly.
The facility has a toilet marked as accessible on floor 2. The toilet door cannot be easily opened and closed. The toilet seat lacks arm supports on one or both sides.

Services

Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division

Updated: 9/5/2026

Youth Reception Unit, Metsälä

Visiting address

Other contact details

Telephone number

Postal address

Accessibility information

Services

Basic information

Responsible for the service

Area

Available language