The route to the entrance is smooth and sufficiently wide and illuminated.
There is a steep slope on the passage.
The passage has at least 4 turning steps, with handrails on both sides.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
The entrance has thresholds over 2 cm high.
The foyer is cramped.
The customer service point is on the entrance floor.
The doors in the customer service point are hard to perceive.
The waiting room of the customer service point has no queue number system. The customers wait standing up.