The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
The customer service point is on the entrance floor.
The customer service point has directions to the different facilities and uses movement-guiding surface material.
The customer service point has thresholds over 2 cm high.
The doors in the customer service point are hard to perceive.
The waiting room of the customer service point has a queue number system and seats.
The customer service point has a toilet marked as accessible on the same floor. The toilet door cannot be easily opened and closed.
Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division
Updated: 20/4/2026
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City of Helsinki, The Social Services, Health Care and Rescue Services Division