The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The entrance is hard to perceive but illuminated
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
The customer service point has 6 floors.
For moving around, there is a lift, which can hold a wheelchair; the door opens easily manually. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The facility has thresholds over 2 cm high.
The indoor walkways have at least 4 steps, with handrails on one side.