The pick-up and drop-off area is located in the vicinity of the entrance.
The route to the entrance is narrow and illuminated.
The passage has 3 consecutive steps.
The route has a ramp under 6 m long.
The entrance is located in a recess and is illuminated.
In connection with the entrance, there are 3 consecutive steps.
The entrance has a ramp under 6 m long.
The doors connected to the entrance are hard to perceive. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door requires the use of a door phone, opening easily manually.
The customer service point is located on floor 4.
For moving around, there is a lift cramped for wheelchair users that is difficult to perceive; the door is heavy. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The doors in the customer service point are hard to perceive.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has a toilet marked as accessible on the same floor. The toilet door cannot be easily opened and closed. One or both sides of the toilet seat lack a support rail.
Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division
Updated: 2/5/2026
Basic information
Responsible for the service
City of Helsinki, The Social Services, Health Care and Rescue Services Division