The route to the entrance is narrow and illuminated.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The entrance has thresholds over 2 cm high.
The customer service point is on the entrance floor.
The customer service point has directions to the different facilities.
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
The customer service point has an accessible toilet on the same floor.