The passage has at least 4 steps, with handrails on both sides.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.
The foyer is cramped.
The customer service point has 6 floors.
For moving around, there is a lift, which can hold a wheelchair; the door is heavy. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The facility has a wheelchair lift.
The doors in the facility stand out clearly. The glass doors have contrast markings.