The pick-up and drop-off area is located in the vicinity of the entrance.
There is a curb between the parking area and the sidewalk. If you drive the car in front of the door, entry is unhindered.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The entrance stands out clearly. There is a canopy above the entrance.
When entering through the main door, the threshold is less than 20 mm, but when going out, it is more than 20 mm.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door requires the use of a door phone and is heavy.
The entrance has thresholds over 2 cm high.
The customer service point is located on floor 4.
The accessible toilet is on the other side of the door that works with an
access key.
For moving around, there is a lift, which can hold a wheelchair; the door is heavy. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
Services
City of Helsinki, The Social Services, Health Care and Rescue Services Division