The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The customer service point is located on the entrance floor.
The facility has thresholds over 2 cm high.
The doors in the facility stand out clearly. The glass doors have contrast markings.