The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance is located in a recess and is illuminated.
In connection with the entrance, there are at least 4 steps, with handrails on one side.
The entrance has a wheelchair lift.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The entrance has thresholds over 2 cm high.
The customer service point is on the entrance floor.
The customer service point has directions to the different facilities.
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
The waiting room of the customer service point has a queue number system and seats.
The customer service point has an accessible toilet on the same floor.