The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance stands out clearly and is illuminated.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
The customer service point has three floors.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The doors in the facility are hard to perceive.
The facility has a toilet marked as accessible on floor 2. One or both sides of the toilet seat lack a support rail.