The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance stands out clearly and is illuminated.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
The customer service point is on the entrance floor.
The customer service point has directions to the different facilities.
The customer service point has 3 consecutive steps, with handrails on one side.
The customer service point has a ramp over 6 m long without an intermediate landing, with handrails on one side.
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
The waiting room of the customer service point has a queue number system and seats.
The customer service point has an accessible toilet on the same floor.