The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The entrance stands out clearly and is illuminated.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The customer service point is located on floor 6.
For moving around, there is a lift, which can hold a wheelchair; the door opens with an access control key. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The doors in the customer service point stand out clearly.
The customer service point has an accessible toilet on the same floor.
Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division
Updated: 10/5/2026
Basic information
Responsible for the service
City of Helsinki, The Social Services, Health Care and Rescue Services Division