The 10 accessible parking spaces are located outdoors under 10 meters from the entrance. The width of the parking spaces is at least 3.6 meters.
The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The passage has 1 step.
The route has a ramp under 6 meters long.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
In connection with the entrance, there are at least 4 steps, with handrails on both sides.
The entrance has a ramp over 6 meters long without an intermediate landing, with handrails on both sides.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
The customer service point is located on floor 2.
For moving around, there is a lift, which can hold a wheelchair; the door is heavy. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities and uses movement-guiding surface material.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has no queue number system. The customers wait standing up.
Services
City of Helsinki, The Social Services, Health Care and Rescue Services Division