The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
In connection with the entrance, there are 2 consecutive steps.
The entrance has a ramp under 6 m long, with handrails on one side.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The entrance has thresholds over 2 cm high.
The foyer is cramped.
The customer service point is on the entrance floor.
The doors in the customer service point are hard to perceive.
The waiting room of the customer service point has no queue number system. The customers wait standing up.